A template is a pre-composed message that will be sent to a user in response to an action. To create your first Template, log in and go to Templates


Currently, only the email channel is available, on the starter plan. Support for other channels, including SMS/MMS, Facebook, Twitter, Popup, Phone, and Youtube are available when you upgrade your account


Step 1: Setup

The following fields are available for all Templates:

  • Name
  • Description
  • Tags *
  • From

* Tags are optional and can be used to filter Templates. All other fields are required.


Enter the Templates information in the appropriate field. Click Next.


Step 2: Content

Type or copy/paste your content into the WYSIWYG editor. Click Finish.




Once you've saved a Template, you can use it as described in Creating Your First Respondr.